Skip the tickets and talk to a Teachable Expert on Zoom
Proudly recommended as official Teachable Experts
Tired of waiting for support tickets to be answered? Frustrated with help docs that don't help? With our personalised training sessions, you can skip the wait and get immediate, live support from an official Teachable Expert.
We're ready to provide hands-on help, screen-sharing and remote control access to get you unstuck, fast.
Book a sessionWe know the feeling...
Still waiting for a reply to that ticket?
You're stuck with your school
After all, you're an expert on your topic but that doesn't mean you're comfortable with the tech. Whether you're confused about your school's navigation or unsure if a feature does what you need... you need help.You open a support ticket
But even waiting a day or two between replies can be agonising when you want to launch ASAP. And the back-and-forth just to understand your issue feels like it can take weeks to get on the same page.You realise the help docs don't help!
Not because they're unhelpful, but because they don't help with your unique situation. Or maybe they do, but you can't find the one answer you need that's buried in the haystack.We're here to help
Get Teachable support in real-time
Flexible durations
Friendly experts
Live screen-sharing
Session recordings
Move fast and fix things
Schedule a live Zoom call with a Teachable Expert and get real-time support with your school. Share your screen to work on your school live, or give us remote control access so we can work while you watch!
Learn in minutes what might take you hours (or months!) to figure out on your own
Get the undivided attention of an expert to answer questions in a way you can understand
Stop going round in circles with your tech so you can finally launch your course!
Peace of mind that your school is set-up correctly, checked by experienced experts
"Extremely knowledgeable and helpful!
CourseUp helped me with my Teachable course questions. They were extremely knowledgeable, professional, and helpful. I would definitely recommend them to anyone needing help with their Teachable courses. Thank you very much!"
– Gordy G.
October 7
"Great experience
I was so close to publishing my course but had about 5 or 6 sticky points that I could not resolve myself and felt stuck (and frustrated). I got all of my current questions answered and processes explained so they made sense. Win-Win-Win. I would use you again in a flash as soon as I felt stuck. I was up against a brick wall, and reading (and re-reading) the printed instructions just didn't work. CourseUp carefully knocked down the wall so I could move forward with publishing my course. Being able to have someone respond directly to my issues was invaluable. No more sitting with an issue unresolved and frustrated because I cannot understand or fix it."
– Elizabeth O.
October 24
"CourseUp were really helpful.
They listened and could directly help me with a few things."
– Gabrielle
July 20
Recommended by Teachable
And more than 400 happy clients all over the world!
We're a small team based in the UK specialising in helping course creators with their tech. As official Teachable Experts, we offer a range of support services to make it easier for Teachable customers to launch their products on the platform.
We know Teachable like the backs of our hands.
So if you need any uploading your content, configuring the settings, or figuring out the best way to do something on your school—we're here to help.
Book a session
You've got questions, we've got answers...
Here's what other course creators asked before booking in
Q1. Are you the same company as Teachble?
No, we're a completely separate team based in the UK. We just specialise in helping Teachable course creators with their tech and Teachable recommend our services on their Teachable Experts page.
Q2. What if you can't resolve my issue?
When you book your call, you'll fill out a short form telling us what you need help with. If we can't help, we'll refund your payment immediately.
But that doesn't happen very often!
If you ask us a Teachable tech question, we'll answer it. On rare occasions when we don't know the answer (for example if a feature is brand new), we'll find the answer after our call and follow up with you by email ASAP.
The main things we can't help with are:
But if you let us know when booking what you need help with, we'll be able to let you know if you're in the wrong place for support!
Q3. Is this worth paying for?
It depends! Some people are happy to wait for support tickets, but others just want to get things done fast. We're frequently told that we've done something in minutes that was taking a client weeks to figure out.
So it depends what your time is worth and how quick you want to launch!
Q4. What if I don't know how to explain my issue?
We know how to ask the right questions to understand what’s going on, even if you’re not great with tech. Plus you can share your screen and show us exactly where you’re stuck if you struggle to explain it.
If you're concerned about this, you're exactly the kind of creator who usually finds us most helpful.
Not knowing which terminology to use can get you stuck in "support ticket hell" where nobody understands what you're struggling with. But we'll get to the bottom of it fast.
Q5. Will I get a recording of our session?
Yes – we record every session unless you ask us not to. We'll send you a download link after the call and you'll have 60 days to download the file if you'd like to keep it.
Watch it back as many times as you need!
Q6. Can I bring multiple people to the call?
Yes, bring whoever you like. Some clients bring their VAs and some bring their team members or grandkids (yes, really!). Bring whoever you need.
"Resolved every problem.
It was the best tech help experience I have ever had. CourseUp was extremely helpful, efficient, and resolved every single problem I had in one hour. The Teachable experts were polite, pleasant, and knowledgeable. I wished I would have called sooner, but glad to get the help when I needed if most."
– MaryKay H.
May 19
"Can't recommend enough!
The pro that I worked with made Teachable feel less overwhelming, easier to navigate, and like I could do things on my own. She was patient, kind, funny, and helped me more in a 90-minute session than I could have hoped for!"
– Kelli B.
February 3
Ready to start?
Choose a session duration
Once you've booked, we'll send you a Zoom link for the call. You can reschedule at any point up to two hours before your chosen spot. Just give us a heads up!
30-minute session
One-time payment
$47
Perfect for quickfire issues (you might be surprised how much we can cover!)
- 1:1 live session with an official Teachable Expert on Zoom
- Full recording sent via email
- Money-back guarantee if you're unhappy for any reason after the call
Popular
60-minute session
One-time payment
$87
Perfect for longer lists or working on your school together for a full hour.
- 1:1 live session with an official Teachable Expert on Zoom
- Full recording sent via email
- Money-back guarantee if you're unhappy for any reason after the call
90-minute session
One-time payment
$127
Choose this option if you want to set up most of your school in one sitting.
- 1:1 live session with an official Teachable Expert on Zoom
- Full recording sent via email
- Money-back guarantee if you're unhappy for any reason after the call